Household Help Is But One Click Away
If you have come to live here and find yourself on the road or in the office all day – or if the thought of tackling those heaps of dust, cobwebs, mud tracks or sticky stove tops gives you a headache – then the time has come to find someone to help you with your housekeeping.
This is not an easy task, in a new country. Back home, you would call friends and family and see who they recommend.
Someone is bound to know someone who will not poison the environment by using liters of Clorox, will not have parties in your apartment when you’re gone for two weeks, and will leave the family jewels and loose change where they found them.
How do you go about finding a reliable, discreet and conscientious cleaner, if you don’t speak the language, don’t have a network and need a quick solution?
'Helpling’s cleaners have their own profile, with evaluations from other clients, as well as information on their background and experience, the chores they are able to do and a personal note'
On Helpling, you can, as they say “Find the cleaner that suits your needs perfectly”. Here, you fill in your postal code, and click on Let’s Go. On the next page, you fill in what day you would like them to start, for how many hours and at what time. I typed in the relatively obscure postal code of my little village, east of Utrecht, and got nine cleaners to choose from, plus their hourly rate.
Overall, Helpling’s cleaners have been awarded a 4.7 out of 5. They come from various backgrounds, such as homecare or another cleaning organization, their identity has been checked and the majority of them have been issued a Certificate of Good Conduct (VOG, Verklaring Omtrent Gedrag). They all have their own profile, with evaluations from other clients, as well as information on their background and experience, the chores they are able to do and a personal note. This will help you select a cleaner who specifically suited to a particular task, at a price that you find reasonable. Once you have checked all of this, you can indicate which cleaner you prefer. The whole process is open and easy to navigate; the cleaners set their own prices, and if your cleaner is sick or on vacation, it is easy to find a replacement.
The online platform arranges the bookings, the payments and the relevant insurance (for considerable material damage). Since its inception, five years ago, it has grown to service more than 100,000 homes in more than 50 cities, as well as in nine other countries. Customer service is available six days a week, and if you opt for a regular – rather than incidental – cleaning schedule, you will be assigned the same cleaner every time. Payments are done online and there are no hidden costs.
In short, here is one worry can scratch off your list: this practical, headache-free approach will allow you to close your door behind you and rest assured that when you come back home from the office, your appointment, or vacation, you will find your home as you love to see it: clean, organized and with everything still in it.